Setting up the Brink menu in Bite - How to enable Refund Policy

Overview

Standard Brink structure includes Items (combos, top-level items, and modifiers) and modifier groups. The integration is menu-based. This means that for an item to appear in Bite, it must be part of a MenuItem, which must belong to a MenuSection (referred to as a Menu Category in Brink), which in turn must belong to a Menu.

Some brands may already have a menu configured in Brink, though it may have been built for a different purpose. Others will not have one set up at all. If a menu needs to be created, follow the steps below using the Brink Settings Editor.

How to enable Refund Policy:

It is required to ensure that an online menu exists for the location in Brink. This online menu must have a refund policy assigned, as well as menu categories linked to it. The steps to enable this once the online menu has been created are included below.

 

Steps

1. Create a new menu by going to Settings Editor > Menus > Add New Menu.

2. Navigate to Settings Editor > Options > Online Ordering > General tab.
3. Select the newly created menu from the Menu dropdown, then save.

4. Navigate to Settings Editor > Options > Customer Portal > Refund Policy.
5. Enter any refund policy text and save. This content will not be visible on the kiosk. It is required for the API to return the menu.

6. For each menu section needed, create a new Menu Category by going to Settings Editor > Menu Categories > Add New Menu Category.

7. Go back to the newly created menu and add the Menu Category to it. Repeat steps 6 and 7 for each section needed.

8. For each top-level item to be displayed, create a new Menu Item by going to Settings Editor > Menu Items > Add New Menu Item.
    
9. Go back to the appropriate Menu Category and add the item there. Repeat steps 8 and 9 until all items have been added.

Note: The menu hierarchy described in this article is specific to the Bite integration and must be configured manually if it does not already exist for the brand.