WorldPay activation code missing

If your devices do not display an activation code, and instead display a triPOS logo or System Information screen, you will want to review the below network requirements:

triPOS Cloud Network Requirements for Payment Processing

Always make sure the network equipment and internet connection are working properly before you begin. Because device-cloud connections must use long lived, persistent TCP connections, clients may need to remove packet sniffing/security scanning for the ports used for triPOS Cloud from any network appliances/firewalls if connectivity issues are encountered.

Connectivity to triPOS Cloud should occur automatically however you may wish to confirm within the network configuration that outbound/inbound https traffic can reach the following:

• https://tripos.worldpay.com HTTPS on port 443
• https://device.worldpay.com TCP on port 9001
• Enable TCP/IP TLS v1.2 protocol for https://device.tripos.vantiv.com
• Minimum Internet Speed recommendation of 5 Mbps.

We recommend rebooting your device by holding the “#” and the yellow button
together. You can also reboot the device by unplugging the power cable. Please
make sure that you have reconnected the Ethernet cable to your internet router
or network switch.