If the printer happens to be installed in an ELO Wallaby kiosk stand, and or is otherwise sitting upside-down in the kiosk-stack, the paper sensor inside the printer needs to be adjusted to accommodate the position that it is in. If the sensor isn’t set to the lowest position, the printer will often ‘think’ it’s out of paper even if it is not….
I have a couple of screenshots below to illustrate
The low paper sensor is best adjusted when the printer is in the vertical/upright position to make sure that it’s set to the lowest setting possible. What that being said the sensor might have to be adjusted so this can be done after installed in the kiosk.
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