Rights & Roles

Overview

This article provides a breakdown of the different user roles and the permissions (or "rights") that can be assigned to each. Use this as a reference when creating or customizing user roles to match the needs of the customer.

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• All Vendor Access

  Allows the user access to all vendors, regardless of if the user is granted access by the vendor itself.

• Manage Integrations (Limited)

  Allows user to manage basic settings on POS, Loyalty, and Twilio integrations.

• 86 Menu Items

  Allows the user to 86 items from the Bite Admin Portal, hiding items for the day, or indefinitely. Prerequisites: View Menu Library

• Toggle Dining Options

  Allows the user to disable and enable dining options for a location. Prerequisites: All Vendor Access

• Create and manage order throttling rules

  Allows the user to change rules surrounding order throttling for a location. Prerequisites: All Vendor Access

• Manage Customers

  Allows the user to manage customers on the organization level.Reset passwords and disable customers. Prerequisites: All Vendor Access

• Manage Web Settings

  Allows the user to manage web settings on the organization level. Prerequisites: All Vendor Access

• Manage Catering Settings

  Allows the user to manage catering settings on the organization level. Prerequisites: All Vendor Access

• View Activities

  Allows user to view activities on the organization and location levels. Prerequisites: All Vendor Access

• View Menu Library

  Allows the user to view existing menu items, menu sections, modifiers, and modifier group.

• Generate Reports

  Allows the user to generate sales reports for the locations they have access to.

• Create and Manage Users

  Allows the user to create new users. A user can manage (update, delete) other subordinate users. Prerequisites: All Vendor Access

• Manage Bite Lift

  Allows users to manage bite lift. Prerequisites: All Vendor Access

• Manage Brand Color and Logo

  Allows the user to manage the brand's color, logo and loyalty logo. Prerequisites: All Vendor Access

• Manage Third Party Privacy Policy

  Allows the user to manage the 3rd-party privacy policy HTML and links. Prerequisites: All Vendor Access

• Refund Orders

  Allows the user to search and refund orders, in the Bite Admin Portal or on the kiosk. Prerequisites: View Orders

• Manage Menu

  Allows the user to log into the Bite Admin Portal and fully control the menus at the location, force a manual POS sync, and control Day Parts.Users with this right can edit the Menu Items, Menu Sections, Modifier Groups, Modifiers.Users with this right can also create, delete, and edit menus and assign dining options to the menus. Prerequisites: 86 Menu Items

• Manage Menu Covers

  Allows the user to manage menu covers. Prerequisites: View Menu Library- All Vendor Access

• Manage Other Users' Changesets

  Allows the user to manage changesets created by other users.

• Control Kiosk

  Allows the user to restart kiosk app or device (Elo or iOS), turn kiosks on or off, and change the closed screen copy. Prerequisites: All Vendor Access

• Manage Discounts

  Allows the user to manage discounts. Prerequisites: All Vendor Access

• Can Show Flash Closed Screen

  Allows user to toggle the closed screen for flash menus. Prerequisites: All Vendor Access

• Delete Customers

  Allows the user to delete customers on the organization level. Prerequisites: Manage Customers

• Manage Channel Settings

  Allows the user to manage most settings in the Kiosk Settings, Flash Settings, Common Settings, Receipt Settings, SMS Settings, and Order Lead Times tabs Prerequisites: Toggle Dining Options

• Magic Copy

  Allows the user to magic copy optional data from this location to another location. This includes precision copying the details of a menu item from one location to another. Prerequisites: Admin

• Create Sites and Channels

  Allows the user to create and update sites and channels Prerequisites: Admin

• Manage Integrations (Full)

  Allows the user to create, update, and delete integrations, as well as run integration tasks. Prerequisites: Admin

• Verify Alcohol Purchases

  Allows the user to use their access code on kiosks to allow guests to order alcohol, if that functionality is set up.

• View Orders

  Allows the user to view and search for orders. Prerequisites: All Vendor Access

• Edit Menu Appearance

  Allows the user to change the menu appearance. Prerequisites: All Vendor Access

• Admin

  Special Right that makes users with this role an administrator. Admins can edit and delete other users, and can manage the Roles and Location Groups in the Org.Admins can also create other Admins by creating users with the Admin Role or granting the Admin Right to other Roles. Prerequisites: Refund Orders- Control Kiosk- Generate Reports- Verify Alcohol Purchases- Manage Menu- Create and Manage Users- Manage Menu Covers- Manage Discounts- Edit Menu Appearance- Manage Channel Settings- Can Show Flash Closed Screen- Manage Bite Lift- Create and manage order throttling rules- Manage Web Settings- Manage Catering Settings- View Activities- Manage Integrations (Limited)- Delete Customers- Manage Brand Color and Logo- Manage Third Party Privacy Policy

• View System Logs

  Allows the user to view the system logs. Prerequisites: Admin

• Manage Supported Languages

  Allows the user to manage Supported Languages under the Kiosk Settings tab. Prerequisites: Admin

• Manage Kiosks

  Allows the user to create, update, and delete kiosks, as well as run kiosk tasks. Prerequisites: Admin

• Manage Common Settings

  Allows the user to manage the common settings of a channel. Prerequisites: Admin

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