Getting Started & Known Issues
Use this section to understand how Bite kiosks work, what to check first when something isn’t behaving as expected, and whether an issue is already known or in progress. This area is designed to help you quickly identify common scenarios and determine next steps before deeper troubleshooting is needed.
- Bite Kiosk Quick Help Guide
- Recommendations - The Basics
- Shareable IP Addresses to Whitelist
- Support Policy
- Adding items to be recommended at checkout
- Bite Lift - “Goes Well With”
- Device Powerwash
- Disable Org Summary Reports
- Emailing Receipts
- Getting Zendesk Access
- Kiosk & Order Alerts
- Kiosk Team / Manager Orientation Video
- Maintenance Mode
- Modifying Custom String Keys: Removing Required Parameters
- Networking
- Olo - Menu Sections Header Images
- Password Requirements
- Previous Orders Configuration (WIP)
- Receipt Printing Settings - Modifiers and Additional Information
- Requesting PAR Brink tokens to grant Bite Kiosk access
- Rights & Roles
- Samsung KM24W/KM24C
- Store Closed – Causes & Troubleshooting (Bite Admin + OLO)
- Support Process Flow
- User Roles & Rights
- Wallet Selection Criteria Text